Q. How much does the service cost?

Everyone’s care needs are different. For that reason, it is difficult to say how much services will cost without learning more about the care needed. Please contact our office to speak with a member of our care team. We can also schedule a FREE in-home assessment at no cost to you to obtain a better understanding of one’s care needs and to help determine the cost of the service.

Q. Do you require a minimum of hours and days a week in order to provide care?

To ensure the highest quality of care, we require a minimum of 4 hours of service.

Q. In what areas are your services available?

We are pleased to offer professional client-centered in-home service for individuals throughout Trumbull and Mahoning Counties.

Q. What are my payment options for home care services?

For your convenience, we accept EFT (ACH), debit/credit cards, Cash App, and checks.

Q. Who can receive in-home care services?

Anyone can receive in-home care services from Hattie Mae’s Home Care. We personalize our services to meet each person’s individual needs.

Q. Are your services available in nursing homes, hospitals, or assisted living facilities?

Yes. We can provide assistance wherever our services are needed.

Q. Is your Agency licensed?

Yes. Hattie Mae’s Home Care Agency is licensed by the Ohio Department of Health to serve Trumbull and Mahoning Counties.

Q. Are your caregivers insured and bonded?

Yes. All of our caregivers are insured and bonded for protection, safety, and peace and mind of our clients and families.

Q. How are your caregivers screened?

All of our caregivers are screened and subjected to extensive background checks and reference checks.

Q. What makes Hattie Mae’s Home Care different from other in-home care agencies?

Hattie Mae’s Home Care is owned by a nurse that is experienced and knows and understands what it takes to care for an individual seeking quality and compassionate care. We have over 35 years of experience in successfully helping seniors strive in their own home resulting in a better outcome and more abundant quality of life.

Q. What kind of services do you provide?

Hattie Mae’s Home Care provide private in-home services such as but not limited to: bathing, dressing, grooming, light housekeeping, meal preparation, medication reminders. laundry, transportation, running errands, shopping, doctor appointments, companionship, respite care, fall prevention, mobility assistance, incontinence care, stroke care, post-hospital/surgery care, physical therapy regimen assistance, chronic disease management, Alzheimer’s/Dementia care, arthritis, cancer care, Parkinson’s disease care, diabetes care, Stroke care, COPD care, CHF care, kidney disease care, HOSPICE assistance care, and around-the-clock 24 hour care.

Q. How do I know my loved one needs in-home care?

When a loved one is in the beginning stages of showing signs of loss of functionality as to needing help or additional assistance with activities of daily living such as dressing, bathing, light housekeeping or due to a debilitating illness that may require a few hours a day or up to 24 hours a day. It is then time to begin your search for a care solution. Our care team at Hattie Mae’s Home Care is here to support and help with your loved ones’ individual needs.

Q. How quickly can I begin service?

It depends on the level of care needed. Typically, we can start the service the following day.

Q. What kind of training do your caregivers receive?

Our caregivers receive continual training through a leading online portal for caregiving professionals that keeps them up-to-date with training on a wide variety of  topics ranging from policies and procedures to how to accompany and care for senior with a variation of different topics of ADLs (activities of daily living) such as but not limited to: how to transfer, dressing, bathing, grooming, incontinence care, HOSPICE assistance, fall prevention, behavior management techniques, safe handling of food, infection control, safe driving techniques, and how to care for individuals with different disease processes such as, Alzheimer’s/Dementia, Arthritis, COPD, Congestive Heart Failure, Cancer, Parkinson’s Disease, Stroke, Diabetes, and more.

Q. What are the advantages of in-home care?

In-home care allows for individuals to remain safe and comfortable in the privacy of their own homes which they are more familiar. They have the attention of the caregiver with a “one-on-one” approach that ensures that their needs are being met promptly. Individuals tend to strive better at home with having a more positive outcome and better quality of life.

Q. Will I be able to contact someone after business hours?

Yes, someone is available 24/7 to assist you.

Q. What if my caregiver gets sick and unable to come?

We will send out another qualified caregiver as soon as possible.